Outlook 2003: Level 2

 

Performance-Based Objectives

  • Track Work Activities Using The Outlook Journal.
  • Customize The Calendar By Setting Various Calendar Options.
  • Modify Message Options.
  • Make Folder Information Available To Other Outlook Users.
  • Assign And Track Tasks.
  • Customize The Outlook Environment.
  • Sort, Find And Color-Code Items In Your Mailbox And Calendar.

 

Course Content

 

Lesson 1: Tracking Work Activities Using the Journal

·         Record a Journal Entry Automatically

·         Manually Record a Journal Entry

·         Modify a Journal Entry

 

Lesson 2: Setting Calendar Options

·         Set Work Days and Times

·         Display Other Time Zones

·         Set Free/Busy Options

 

Lesson 3: Setting Message Options

·         Modify Message Settings

·         Modify Delivery Options

·         Modify Message Formats

·         Notify Others that You will be Out of the Office

·         Create and Modify a Distribution List

·         Insert a Hyperlink

 

Lesson 4: Sharing Folder Information

·         Specify Folder Permissions

·         Access Another User's Folder

·         Delegate Access To Folders

Lesson 5: Managing Tasks

·         Assign a Task

·         Reply to a Task Request

·         Send a Task Update

·         Track Assigned Tasks

 

Lesson 6: Customizing Outlook

·         Customize the Toolbar

·         Create a New Toolbar

·         Customize the Menu

·         Create a Folder Home Page

 

Lesson 7: Locating Outlook Items

·         Sort Messages Using Multiple Criteria

·         Find Messages

·         Find Messages Using Multiple Criteria

·         Filter Messages

·         Organize Messages

·         Manage Junk Email

 

Appendix A: Using Public Folders

 

Appendix B: Microsoft Office Specialist Program